State Farm® Insurance Agent Jan Steimel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Inda Gonzalez
August 28, 2025
5
out of
5
rating by Inda Gonzalez
"They work very efficiently and effectively."
Valerie Schou
August 28, 2025
5
out of
5
rating by Valerie Schou
"Always helpful there reps. Are Always kind and courteous, we have been with them for a long time and plan to stay. Thankyou all for being there."
Mayra Gallegos
August 27, 2025
5
out of
5
rating by Mayra Gallegos
"The team was absolutely amazing. We worked with Alma and Al, who went above and beyond to help my family get set up and found the best rate for our family's needs. We are so pleased with their patience and excellent service they provided. Speaking both Spanish and English, they took the time to answer all our questions and concerns, clearly explaining the services offered to my parents, making the process smoother for everyone. We couldn't be happier and highly recommend them!"
We responded:
"Thank you, Mayra, for sharing your experience! I'm delighted to hear that Alma and Al provided such exceptional service and made the process easy for your family. It's wonderful to know they could assist you in both Spanish and English. We appreciate your recommendation and are here for any future needs!"
Darrel
August 22, 2025
5
out of
5
rating by Darrel
"My experience with state farm was like going back in time it was familiar i had been with state farm years ago.an so it went like I expected it would the people were friendly an helpful an its great to be back."
We responded:
"Thank you, Darrel, for sharing your experience! I'm glad to hear that returning to State Farm felt familiar and that our team was friendly and helpful. It's wonderful to have you back with us. If you need anything, feel free to reach out!"
Leila Mendonca
August 20, 2025
5
out of
5
rating by Leila Mendonca
"I had an emergency on the road last weekend, and State Farm provided outstanding support. The tow truck arrived very quickly, and the representative I spoke with even called 911 because I was on I-4 and feeling unsafe. The tow truck driver was professional, kind, and reassuring throughout the entire experience. I truly appreciate the fast response and care I received. I highly recommend both my State Farm agent and the company itself. They were there when I needed them most."
We responded:
"Thank you, Leila, for sharing your experience! I'm so happy to hear that our team was able to assist you promptly during your emergency. It's great to know that the tow truck driver and our representative provided the support and reassurance you needed. Your recommendation means a lot to us. If you ever need anything else, just let us know!"
Nydia Crespo
August 13, 2025
5
out of
5
rating by Nydia Crespo
"I'm back!!!! I used to be a loyal customer, but since I moved, I changed company. It was a big mistake. Mr. Al was very polite and knowledgeable of my needs. Hope to continue as loyal as I was before. Thanks"
We responded:
"Nydia, thank you for your wonderful feedback! I'm so happy to welcome you back. It's great to know that Mr. Al was able to assist you effectively. We look forward to continuing to provide you with excellent service. Let us know if there's anything else we can do for you!"
db rakow
August 12, 2025
5
out of
5
rating by db rakow
"Had a great Road Assist yesterday thru State Farm! Tow truck driver was not only friendly, but early, and a veteran! Thank you! And FREE!!"
We responded:
"Thank you, db rakow! I'm happy to hear about your positive experience with our Road Assist service. It's wonderful that the tow truck driver was both friendly and prompt. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Karmin C
August 6, 2025
5
out of
5
rating by Karmin C
"Melvin from Statefarm was awesome and helped me save. Switching over was a no brainer. I had Allstate before and they didn’t care that I canceled on them. I definitely recommend Statefarm!"
We responded:
"Karmin, thank you for your wonderful feedback! I'm happy to hear that Melvin provided such great assistance and that switching to us was an easy decision for you. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Daniel Neyra
August 1, 2025
5
out of
5
rating by Daniel Neyra
"Llevo años con State Farm y siempre a sido la mejor opcion para asegurar mis carros. El año pasado me anime a adquirir la poliza suplemental del salud y fue una de las mejores decisiones que e tomado...este año tube un accidente bastante serio y el seguro suplemental me ayudo a cubrir los gastos medicos y me ayudo a compensar los dias que no pude trabajar por el motivo de mi accidente! Quiero agradecerles a las señoritas Alma y Andrea por haberme recomendado esta opcion que me dio tranquilidad en momentos tan complicados y por haberme ayudado en todo momento a la hora de la reclamacion que mas que bien fue sencilla y rapida. GRACIAS !"
We responded:
"¡Gracias, Daniel! Me alegra saber que has encontrado en nosotros una opción confiable para asegurar tus carros durante tantos años. Es fantástico que la póliza suplemental de salud haya sido de gran ayuda en un momento tan difícil. Alma y Andrea estarán encantadas de saber que su recomendación te brindó tranquilidad. Estamos aquí para lo que necesites. ¡Gracias por confiar en nosotros!"
josh shackelford
July 30, 2025
5
out of
5
rating by josh shackelford
"Great price and experience"
We responded:
"Thank you for your review, Josh! I'm happy you found our prices and service to your liking. If you have any questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Scott Mitchell
July 25, 2025
5
out of
5
rating by Scott Mitchell
"My recent decision last year to hire State Farm insurance for my automobile insurance and my homeowners insurance was the best insurance decision I’ve ever made in my life! Not only have my rates come down from my previous insurance, but they continue to go down! The homeowner insurance side of my bundle cut me a check for $1500 after hurricane Milton destroyed some of my property, and that was after a $7500 hurricane deductible. I would highly recommend Jan Steimel, my State Farm insurance agency, to all my family and friends."
We responded:
"Thank you for your review, Scott! I'm happy to hear that you're satisfied with your decision to choose us for your insurance needs. It's great to know that our services have been beneficial, especially during challenging times like after Hurricane Milton. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Alma Carrasquillo
July 24, 2025
1
out of
5
rating by Alma Carrasquillo
"If I could give ZERO STARS I would. I Was stranded in the dark on the side of the road. Paid roughly $200 dollars to State Farm for towing. They assigned Lake County Tow, who left me stranded, never showed up. After a little over an hour I call And the tow was canceled by the provider. Another provider calls after 10 min and let's me know it will be over an hour. Unable to give me an actual ETA. I called State Farm after no help asked to speak to a manager. Waited over 20 min for a manager. When I explained what happened, after a lot of "I'm sorry" she said if you like i can refund the money and you can find another provider. I told her that I was appalled that she would even suggest that. Speechless that it was her only suggestion to resolve my issue. Way to go STATE FARM"
We responded:
"Alma, I’m really sorry to hear about your experience and the frustration it caused. It’s concerning to learn about the issues with the towing service and the lack of timely assistance. I want to ensure that your concerns are addressed properly. Please reach out to our office directly so we can work on resolving this matter and improving our service. Your feedback is important to us, and we’re committed to making things right."
Wendy Medina
July 23, 2025
5
out of
5
rating by Wendy Medina
"Luisa is very professional and helpful. She answered all my questions and helped me lower my car insurance."
We responded:
"Wendy, thank you! Your positive feedback means a lot to us. Luisa is a fantastic asset to our team, and we’re glad she was able to deliver for your insurance policies. "
Richard Wenthe
July 23, 2025
5
out of
5
rating by Richard Wenthe
"I have been with geico for 29 years, not only were they extremely nice but yhe agent i spoke with gave me the same type of coverage with adding comprehensive as well. In the end I am now paying $100 dollars less than I was at geico"
We responded:
"Thank you for your review, Richard! I'm happy to hear that you found our service both friendly and beneficial. It's great to know you're saving money while getting the coverage you need. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
giuseppe orlando
July 17, 2025
5
out of
5
rating by giuseppe orlando
"Great agency"
We responded:
"Thank you, Giuseppe! I'm happy to know you had a great experience with our office. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Miriam Juarbes
July 17, 2025
5
out of
5
rating by Miriam Juarbes
"Dan was prompt and clear on response, very helpful"
We responded:
"Thank you for your review, Miriam! I'm happy to hear that Dan provided prompt and clear assistance. We appreciate your feedback and are here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Hector Lara
July 12, 2025
5
out of
5
rating by Hector Lara
"We have had an amazing experience with Al. He has been very attentive to any questions and has taken the time to deliver such an amazing work. We highly recommend."
We responded:
"Thank you for the five stars, Hector! Al is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Contact us anytime if you ever need anything."
Aisha Morales
July 10, 2025
5
out of
5
rating by Aisha Morales
"Melvin was very informative and not pushy at all. He simply showed a genuine care to fit my needs with auto insurance."
We responded:
"Thank you for your review, Aisha! I'm happy to hear that Melvin provided you with informative and caring service. Our team is committed to ensuring your needs are met with the right insurance solutions. If you have any more questions or need further assistance, feel free to reach out!"
Richard Greene
June 19, 2025
5
out of
5
rating by Richard Greene
"Agent was very helpful and knowledgeable. Saved me a lot of time and money"
We responded:
"Thank you, Richard! I'm happy to hear that you found our service helpful and knowledgeable. It's great to know we could save you both time and money. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Singh Mahendra
June 17, 2025
5
out of
5
rating by Singh Mahendra
"Allan help me with my car insurance he was very helpful and he knows a lot I will recommend him anytime"
We responded:
"Thank you for your review, Singh Mahendra. I'm happy to hear that Allan provided you with such helpful service for your car insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
Sam Edwards
June 17, 2025
5
out of
5
rating by Sam Edwards
"I love this agency! I have my Auto, Home, life, health supplement policies for my family with State Farm. Everyone at the agency is friendly, professional and attentive to customer needs. A special Thank You to Luisa she helped me with some important documentation for my Homeowners insurance."
We responded:
"Thank you for your review, Sam! I'm happy to hear that you love our office and that Luisa was able to assist you with your Homeowners insurance documentation. We take pride in being friendly, professional, and attentive to our customers' needs. Let us know if there's anything else we can do for you!"
Bryan Steger
June 4, 2025
5
out of
5
rating by Bryan Steger
"Allan was very helpful and got me the coverage that I needed."
We responded:
"Thank you for your review, Bryan! I'm happy to hear that Allan was able to assist you in getting the coverage you needed. We appreciate your feedback and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
Mo Neek
June 4, 2025
5
out of
5
rating by Mo Neek
"Excellent insurance company. I experienced a flat tire and used the mobile app to get roadside assistance. It wasn’t long before help arrived and I was back on the road."
We responded:
"Thank you for your review, Mo Neek! I'm happy to hear that our mobile app and roadside assistance were helpful during your flat tire situation. We aim to provide quick and reliable support whenever you need it. Let us know if there's anything else we can assist you with!"
glenis polanco
May 28, 2025
5
out of
5
rating by glenis polanco
"Excelente trato, personalizado, la presentación de los servicios fue muy clara, precisa, muy profesional, no me sentí hostigada, al contrario me sentí confiada y a gusto, por lo que adquirí sus servicios y los tendré muy en cuenta para adquirir más de sus servicios. Muy agradecida."
We responded:
"¡Muchas gracias, Glenis! Me alegra saber que te sentiste cómoda y confiada con nuestro servicio. Nos esforzamos por ofrecer una experiencia clara y profesional. Estamos aquí para ayudarte con cualquier necesidad futura que puedas tener. ¡Apreciamos mucho tu confianza!"
Jairo Diaz
May 21, 2025
5
out of
5
rating by Jairo Diaz
"Excellence explication cobertura de mi Seguro Muy profesional"
We responded:
"¡Gracias, Jairo! Estoy muy contento de saber que la explicación de la cobertura de tu seguro fue excelente. Aprecio tu reconocimiento a nuestro profesionalismo. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"