State Farm® Insurance Agent Jan Steimel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Barbara Gibson
February 13, 2026
5
out of
5
rating by Barbara Gibson
"Everyone has been so nice and helpful. Great rate on insurance that fits my budget."
We responded:
"Barbara, thank you for your wonderful feedback! I'm happy to know that our team has been helpful and that we could provide you with a great rate that suits your budget. If you ever need anything else, feel free to reach out!"
Onne Keem
February 13, 2026
5
out of
5
rating by Onne Keem
"Aviance collier is so great at her profession I've recently shopped around forn of insurance and today was so easy and for the right price she had her a new policy holder I'm so glad she made this easier than any other company I recommend her to get you the right policy"
We responded:
"Thank you, Onne! I'm happy to hear that Avi made your experience smooth and helped you find the right policy at a great price. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Hakeem Mcleod
February 13, 2026
5
out of
5
rating by Hakeem Mcleod
"Aviance collier is so helpful couldn't have found the right coverage of it wasn't for her she needs a raise"
We responded:
"Thank you, Hakeem! I'm happy to hear that Avi was able to assist you in finding the right coverage. We appreciate your feedback and are grateful to have her on our team. If you need anything else, feel free to reach out!"
Hakeem Mcleod
February 13, 2026
5
out of
5
rating by Hakeem Mcleod
"Aviance collier is very amazing ,sweet and kind she walked me through all of the steps needed into gaining some supplemental health insurance and when i tell you she is phenomenal at her job id recommend State Farm from her knowledge !!!!!"
We responded:
"Hakeem, thank you for sharing your experience! I'm happy to hear that Avi provided such excellent service and guidance with your insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Darrell Phipps
February 13, 2026
5
out of
5
rating by Darrell Phipps
"Very knowledgeable and helpful"
We responded:
"Thank you, Darrell! I'm happy to know you found our team knowledgeable and helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Samantha L.
February 12, 2026
5
out of
5
rating by Samantha L.
"The best compliment I can give is sharing how amazing my experience has been with this State Farm office. From day one, they made me feel like family. That’s not something you find everywhere. What I truly love is that you can actually talk to a real person. No endless automated systems, just kind, patient, and knowledgeable people who genuinely care. Every time I call or walk in, I’m greeted with warmth and respect. They take their time, explain everything clearly, and make sure you feel comfortable and understood. This office is so family-oriented. You can feel it in the way they treat you not like a policy number, but like someone who matters. I’ve never seen anyone upset there. The energy is always positive, welcoming, and professional. A special thank you to Sam, such a go-to person and always so helpful! Joe, Lori, Ava, Ari, and the entire team (I’m sorry if I missed anyone!) truly go above and beyond. I highly, highly recommend working with them. If you’re looking for an insurance office that treats you like family and actually cares, this is the one. The Longwood Office- you all are the BEST❤️"
We responded:
"Thank you, Samantha! I'm glad you had such a positive experience with our Longwood office. It's great to hear that you felt like family and appreciated the personal touch and welcoming atmosphere. We truly value your recommendation and are here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
Astrid Figueroa
February 11, 2026
5
out of
5
rating by Astrid Figueroa
"Spoke to Dan, he was very helpful very informative. Prices are great. Thank you very much, Dan."
We responded:
"Astrid, thank you for your wonderful feedback! I'm delighted to hear that Dan was able to assist you effectively and that you're happy with our prices. We appreciate your support and are here for any future insurance needs you might have!"
Jim Benitez
February 6, 2026
5
out of
5
rating by Jim Benitez
"Thank you Dan and State Farm for the savings. Best move I've made."
We responded:
"Jim, thank you for your feedback! I'm happy to hear that Dan and our team could help you save. We appreciate your trust in us. If you need anything else, feel free to reach out!"
Gabriel
February 6, 2026
5
out of
5
rating by Gabriel
"Great price awesome Customer service"
We responded:
"Thank you, Gabriel! I'm happy to know you appreciated our pricing and customer service. Our team is dedicated to providing excellent support and value. If you have any questions or need assistance, feel free to reach out!"
Ernest Lockridge
February 6, 2026
5
out of
5
rating by Ernest Lockridge
"Very good insurance highly recommend it went in today talked to Karla the front office lady she went above and beyond to help me with my car insurance today she was very nice and professional we like you guys very much been with the company long time Karla thank you have a blessed day Ernest"
We responded:
"Thank you, Ernest! We really appreciate the kind words! "
Frank Nash
February 4, 2026
5
out of
5
rating by Frank Nash
"What a pleasure speaking with Bri Moore in regards to our four vehicles and one RV trailer. We had been with GEICO for several years with the rates increasing each year with a spotless driving record and no claims. Bri ensure that our coverage will be the and the rates are Very Fair. Any questions were answered promptly from start to finish. A couple of calls were taken by others on the staff. Everyone was polite, helpful and courteous. That shows that behavior starts at the top and works down. Excellent staff and very good rates, what more can a new client ask for. My wife and I are very satisfied with our new insurance company and the staff that works there. Will definitely encourage you give them a call. Respectfully, Frank and Annmarie Nash"
We responded:
"Thank you, Frank and Annmarie, for your wonderful feedback! I'm happy to hear that Bri and the rest of our team provided you with the service and rates you were looking for. It's great to know that our team's dedication to being polite and helpful made a positive impression. We’re grateful to have you with us and appreciate your recommendation. If you ever have more questions or need assistance, feel free to reach out!"
Raven Hartsfield
February 2, 2026
5
out of
5
rating by Raven Hartsfield
"Vonda was amazing! She helped me save on my premium and I couldn’t thank her enough for it. She also informed me of other policies/insurances that I didn’t know about and helped me pick the correct one that works for me. Thank you again!"
We responded:
"Thank you, Raven! I'm so happy to hear about your positive experience with Vonda. It's wonderful that she was able to assist you in saving on your premium and guide you through our policy options. If you have any more questions or need further assistance, feel free to reach out anytime!"
Andro Saintable
January 29, 2026
5
out of
5
rating by Andro Saintable
"Alma was super courteous and Helpful!!!"
We responded:
"Thank you, Andro! I'm happy to hear that Alma provided you with courteous and helpful service. Our team is dedicated to ensuring a positive experience for all our customers. If you need anything else, feel free to reach out!"
Jessica Wood
January 28, 2026
5
out of
5
rating by Jessica Wood
"Great service!"
We responded:
"Hey Jessica! We really appreciate you taking the time to share your experience. It’s wonderful to hear you were happy with the service. Thank you for letting us know!"
Tan S
January 27, 2026
5
out of
5
rating by Tan S
"Vonda was very professional and understanding about my concerns on helping me about how to go about insurances."
We responded:
"Thank you, Tan, for your wonderful feedback! I'm happy to hear that Vonda was able to assist you with professionalism and understanding. Our team is committed to providing the best support possible. If you have any more questions or need further assistance, feel free to reach out!"
EDUARDO TORO
January 22, 2026
5
out of
5
rating by EDUARDO TORO
"Excelente"
We responded:
"Thank you, Eduardo! I'm happy to know you had an excellent experience with us. If you ever need assistance, feel free to reach out!"
Michael E McLaughlin
January 22, 2026
5
out of
5
rating by Michael E McLaughlin
"Ari, Jan Girl 👧employee You have a gem 💎 ✨️ of a partner and an employee in your firm. Honey She made putting My Son on My Policy a Very Smooth and enjoyable experience. 😉 Jan I Will Love ❤️ You Always ♥️ Michael E Mclaughlin 💖"
We responded:
"Thank you, Michael, for your wonderful feedback! I'm delighted to hear that Ari made adding your son to your policy a smooth and enjoyable experience. We truly value having her on our team. If there's anything else we can assist you with, just let us know!"
Felix Perez
January 17, 2026
5
out of
5
rating by Felix Perez
"Best insurance buying experience I ever had. Response was timely, courteous. Agent Dan Kearney is a true professional"
We responded:
"Thank you, Felix! I'm happy to hear that you had such a positive experience with our office. Dan is indeed a dedicated professional, and I'm glad he could assist you effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
Carlos Pagan Sr
January 16, 2026
5
out of
5
rating by Carlos Pagan Sr
"Came at a great time and was excited that they save me money when I needed it the most."
We responded:
"Carlos, thank you for your feedback! I'm happy to know we could help you save money when it was most needed. If you have any other questions or need further assistance, feel free to reach out. We're here to help!"
Larry Kronoff
January 11, 2026
5
out of
5
rating by Larry Kronoff
"Brianna did a great job. I emailed for a quote and received a quick response with a great premium. She answered all my questions and was very proficient. My policy was purchased, issued and all via email. Great experience with the Jan Steimel agency."
We responded:
"Thank you, Larry! I'm happy to hear about your positive experience with Brianna. It's great to know she provided you with a quick response and a seamless process. If you have any more questions or need further assistance, feel free to reach out anytime!"
Pedro Soto
January 7, 2026
5
out of
5
rating by Pedro Soto
"I've been treated with professionalism courtesy from Melvin through Alma! I'm very grateful that I have state farm!"
We responded:
"Thank you, Pedro! I'm happy to hear that Melvin and Alma provided you with such professional and courteous service. We're grateful to have you with State Farm! If you ever need anything, feel free to reach out."
RogerCadet
January 6, 2026
5
out of
5
rating by RogerCadet
"Ari did a great job explaining all the details to me and was very pleasant"
We responded:
"Thank you, RogerCadet! I'm happy to hear that Ari was able to explain everything clearly and made your experience enjoyable. Our team is dedicated to providing excellent service. If you have any more questions or need assistance, feel free to reach out!"
Hector Padron
January 6, 2026
5
out of
5
rating by Hector Padron
"I recently needed roadside assistance due to a low tire, and I immediately called my State Farm office. They responded right away and had someone come out quickly to put air in the tire, just enough for me to safely make it to a local gas station for a proper repair. I also want to share that I’ve been with State Farm for the past three and a half years for both auto and home insurance, and they have been nothing but honest, fair with their rates, and consistently supportive whenever I need them. Unlike many other auto insurance companies that send out mailers advertising low rates only to pull a bait-and-switch once you call, this State Farm office has always been straightforward and trustworthy. I truly feel fortunate to work with them and wanted to share my experience so others can choose an auto insurance company that genuinely supports them in every way."
We responded:
"Thank you for your kind words, Hector! We're thrilled to hear that Dan provided you with such empathetic, helpful, and knowledgeable support in optimizing your coverage and premiums for your auto insurance. His dedication to ensuring customers like yourself receive excellent service in times of rising insurance rates is truly commendable. We'll make sure to pass on your thanks to Dan. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. Thank you for choosing State Farm!"
victor art.
January 6, 2026
5
out of
5
rating by victor art.
"Very good service, quick and friendly, highly recommend it"
We responded:
"Victor, thank you for your fantastic review! I'm happy to know you found our service quick and friendly. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
David Martinson
January 6, 2026
1
out of
5
rating by David Martinson
"This review is not aimed at Jan Steimel's agency, rather State Farm as a whole. Absolutely awful company to deal with when it came to my claim. In short, my truck was stolen in June while I was out of town. I was in a small town, but thankfully found a rental to get back home. I had to pay for that rental!. My truck was found 11 days later with no visible exterior damage, but everything down to the seat covers were stripped out inside. Even my spare tire was taken. Truck did not drive right and needed about $4500 to fix. State Farm gave me $1100. I tried fighting with them but they refused to help. Won't even replace my spare tire. Everything they would pay for was aftermarket or discount priced. After being told that they would pay an additional $3200 I paid my mechanic. 2 days later State Farm said there was a problem and would not be paying that amount. They offered $180 instead. 6 months later and they sent me a check for $800. Terrible customer service. Won't call back. Very crooked company. I'm sure there's not a "great" insurance company out there, but I definitely will never use State Farm again."
We responded:
"Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you went through with the claims process — that’s never the experience anyone should have during an already stressful situation. While claim handling is managed at the corporate level and outside of our agency’s direct control, we absolutely understand your concerns and regret the impact this had on you. Please feel free to reach out if you have any other concerns or questions regarding this matter, we are happy to help. "