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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Murray

March 28, 2025

5  out of  5
rating by Susan Murray
"Very friendly and helpful. Answer all my questions."
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Edgar Dniz

March 26, 2025

5  out of  5
rating by Edgar Dniz
"Excellent customer service and attention, I thought I was getting good service and good deals at the place I was going to, but I was wrong, Melvin and Alma, had made the transition a smooth one, I believe I'll stick around for a long time, thank You for all your help, support and service. I'm Definitely recommending them to my friends and family."
We responded:
"Hi Edgar! I'm so glad to hear that Melvin and Alma made your transition a smooth one. Customer service is very important to them and our entire team. We are here to help you with whatever you need. Please do not hesitate to reach out with any questions are concerns you may have. Thank you! - Jan"
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P R.

March 22, 2025

5  out of  5
rating by P R.
"Allen was amazing! Thank you so much Allen. My other half will be contacting you soon! Allen is amazing in his service, has a great personality and followed through on his promise! Thank you Allen!"
We responded:
"Hi P.R! I'm so glad that Allen was able to take care of all your insurance needs. I'm glad that you found his service to be so excellent! Please do not hesitate to reach out to us if you have any questions or concerns. Thank you!"
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Diego Valdes

March 18, 2025

5  out of  5
rating by Diego Valdes
"Luisa es una persona atenta y con un excelente servicio, siempre busca alternativas para solucionar y tener la mejor opción para nosotros. Muchas gracias!!!"
We responded:
"¡Hola Diego! Me alegra tanto saber que Luisa pudo ayudarte. El servicio al cliente es muy importante para ella y para todo nuestro equipo. Por favor, asegúrate de contactarnos si necesitas algo más. ¡Gracias!"
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Christine Sause

March 13, 2025

5  out of  5
rating by Christine Sause
"Melvin is personable, knowledgeable and kind. I recommend State Farm for your insurance needs. I'm getting great coverage and an excellent rate. Thank you....you are a "great" neighbor."
We responded:
"Hi Christine! I'm glad to hear that your interactions with Melvin have gone well. It's important to him to provide great service. Please do not hesitate to reach out to us if you have any questions or concerns. Thank you! - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Yarelis Cuebas

March 13, 2025

5  out of  5
rating by Yarelis Cuebas
"After 2 years of paying $300+ of car insurance in other companies, Melvin helped me get a cheaper rate for the same service. I’m grateful that he was such an insisting person, for me to take a look at the rates and now I can say that I am glad to be part of the SF Family."
We responded:
"Hi Yarelis! I'm glad to hear that your interactions with Melvin have gone well. It's important to him to provide great service. Please do not hesitate to reach out to us if you have any questions or concerns. Thank you! - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Dorothy Davis

March 12, 2025

5  out of  5
rating by Dorothy Davis
"I had recent opportunity to use the Emergency Road Service for a flat tire, and the service arrived early for the appointment and was finished before the appointment was to happen. Amazing service!"
We responded:
"Dorothy, thank you for the fantastic review! I'm glad you found our service to be exceptional. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Ayman Barbari

March 12, 2025

5  out of  5
rating by Ayman Barbari
"I used the towing service for the 1st time in 3 years and I was very impressed with the GREAT service I received."
We responded:
"Ayman, thank you for the fantastic review! I'm glad you found our service to be exceptional. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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lindy lou

March 12, 2025

5  out of  5
rating by lindy lou
"5 stars! What great service! The connector on my battery was cracked and therefore not holding the charge. Even though it was in the am and morning traffic, the gentleman got here pretty quick got me jumped so I was able to go to the repair shop!👍 thank you State Farm"
We responded:
"Lindy Lou, thank you for the fantastic review! I'm glad you found our service to be exceptional. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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adolfo correa

February 14, 2025

5  out of  5
rating by adolfo correa
"Una compañía. Con mucho renombre.su personal muy amable y familiar.su asistencia rápida y eficiente.con una excelente comunicación con el cliente.asistido con muy altos estándares y detalles de las coverturas.y sus presios.quede muy satisfecho.."
We responded:
"Hola Adolfo, estoy muy contento de haber podido ayudarte con todas tus necesidades. ¡Te agradezco que confíes en nosotros! Póngase en contacto con nosotros si tiene alguna pregunta o necesita algo. ¡Gracias! -Jan Steimel - State Farm Insurance Agent"
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Maria Vazquez

February 13, 2025

5  out of  5
rating by Maria Vazquez
"Great value"
We responded:
"Hi Maria! I'm glad to hear that your interactions with our team have gone well. It's important to them to provide great service. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Dominic Tringali

February 7, 2025

5  out of  5
rating by Dominic Tringali
"Thank you for the quick service."
We responded:
"Dominic, thank you for the fantastic review! I'm glad you found our service to be exceptional. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Marsha Hyde

February 7, 2025

4  out of  5
rating by Marsha Hyde
"So far so good! Agents are super friendly and informative. Haven't been with them long enough is why I didn't rate 5 stars, leaves room for improvement."
We responded:
"Marsha, thank you for the fantastic review! I'm glad you found our service to be exceptional so far. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. We hope to gain that extra star from you! - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Terray Perez

February 7, 2025

5  out of  5
rating by Terray Perez
"Omg I love this insurance it’s so helpful and easy to get a tow they come quick and very helpful and friendly"
We responded:
"Terray, thank you for the fantastic review! I'm glad you found it easy to use our services. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Jason Tran

February 5, 2025

5  out of  5
rating by Jason Tran
"Very good service and very friendly, Anita is awesome!"
We responded:
"Jason, thank you for the fantastic review! I'm glad you found our service to be exceptional. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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anna fugina

January 28, 2025

5  out of  5
rating by anna fugina
"When my Jeep stalled out at 8 pm in the dark I was stranded. State Farm was quick to respond and made contact with a tow truck driver to come assist me within 1 hour. The tow truck driver hauled it to my auto shop I use. The next day my mechanic at Murdock Tires and Auto got me on the road once again. Thank you State Farm for helping me when I needed you!!"
We responded:
"Anna, thank you for your wonderful review! I'm glad you had a positive experience with our office. If you ever need further assistance, we're here to help. - Jan Steimel - State Farm Insurance Agent, Longwood, FL "
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Yvan Jose Morales Rios

January 24, 2025

5  out of  5
rating by Yvan Jose Morales Rios
"Excelente servicio me atendio el señor AI muy detallista explicandome los beneficio y aclaro todas las dudas con respecto a la poliza que iba a comprar muy agradecido con su atencion y servicios"
We responded:
"¡Hola Yvan José! Muchas gracias por sus amables palabras. ¡Me alegro de que Al haya podido ayudarlo y brindarle una atención de primer nivel! Si tiene alguna pregunta, no dude en ponerse en contacto con nosotros. ¡Gracias! - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Brikell Wilkinson

January 23, 2025

5  out of  5
rating by Brikell Wilkinson
"Jan and team has been incredible my entire time with State Farm. Dan Kearney specifically was incredible and took initiative to reach out, was extremely prompt, personable, and kind helping me with my policies. His communication was on another level of professionalism. Highly recommend their services. I have never had an issue getting ahold of the office when needed, they make sure everything is very clear when explaining and offering, and it has made the insurance process stress-free. Thank you!"
We responded:
"Brikell, thank you for sharing your experience! I'm happy to hear that Dan provided such exceptional service dealing with your needs. Our team takes pride in offering top-notch customer service, and it's great to know Dan made a positive impact. If you need any further assistance, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Fredeswinda Plata

January 23, 2025

5  out of  5
rating by Fredeswinda Plata
"Andrea Barnes is an exceptional Customer Service Representative. She really was outstanding regarding the issues with my brother, Victor Figueroa (insurer) situation. She walked us through, returned calls, kept us updated and made sure that not only did we understand but walked us through each step. Andrea was also knowledgeable and she would also verify that what she would tell us was accurate. Your agency has an exceptional employee and conveys professionalism and quality."
We responded:
"Fredeswinda, thank you for sharing your experience! I'm happy to hear that Andrea provided such exceptional service dealing with your problem. Our team takes pride in offering top-notch customer service, and it's great to know Andrea made a positive impact. If you need any further assistance, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Philip Smith

January 22, 2025

5  out of  5
rating by Philip Smith
"Jan Steimel, Going beyond expectations is just part of Jan's does. Her commitment to delivering outstanding service means you’ll feel valued and supported throughout the entire process."
We responded:
"Philip, I'm so glad to hear that you had a great experience. Your satisfaction is our top priority, and we're always here to address any concerns or questions you may have. Thank you for your kind words and for choosing us for your insurance needs. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Justin Rodriguez

January 15, 2025

5  out of  5
rating by Justin Rodriguez
"Karla Shaefer recommended this State Farm office and it’s been great. I was able to switch over from Geico and they’re helping me save money with the same exact policy and couldn’t be more grateful."
We responded:
"Hi Justin! Thank you so much for the great review. I'm so glad Karla referred you to us, and we could save you money with the same coverage. We are here to help in anyway we can. Please reach out to us if you have any questions! - Jan Steimel - State Farm Insurance Agent"
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Diego Padilla

January 14, 2025

5  out of  5
rating by Diego Padilla
"On New Year’s Eve literally just a few hours from a road trip to Atlanta, my vehicle left me stranded as I was doing last minute errands. Thank God for the State Farm app and road side coverage. From the moment I submitted the request the towing company was at the location within 25 minutes. The driver was amazing! Very polite and very respectful. I had my vehicle towed to a local repair shop and left it for repairs while I was away. I’m EXTREMELY happy with the service I received. It really gives you peace of mind that State Farm was there for me in the time of need! I’m a proud insured of 40 years!"
We responded:
"Diego thank you for your wonderful review! I'm glad you had a positive experience with our office. If you ever need further assistance, we're here to help. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Judah Scholten

December 24, 2024

5  out of  5
rating by Judah Scholten
"I locked my keys in my car and didn't have a spare. The roadside assistance was quick and easy."
We responded:
"Judah, thank you for your wonderful review! I'm glad you had a positive experience with our office. If you ever need further assistance, we're here to help. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Jillian Audit

December 24, 2024

5  out of  5
rating by Jillian Audit
"I had a great experience. They came quickly and worked efficiently to get my car unlocked after locking my keys inside. I was able to shop and by the time I was done he was ready to get my vehicle open"
We responded:
"Jillian, I'm so glad to hear that you had a great experience. Your satisfaction is our top priority, and we're always here to address any concerns or questions you may have. Thank you for your kind words and for choosing us for your insurance needs. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
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Biggs Boss

December 4, 2024

5  out of  5
rating by Biggs Boss
"Allen Sperling Is the guy to go to for help. Allen Sperling IS AN OUTSTANDING MAN, Who has amazing patience, and knows how to follow up .A Good face for this company he goes above and beyond to help and give good information about Insurnace. he understands the real world and doesn’t treat you like a number, but will, treat you like a part of State Farm insurance family. As I am doing Insurance shopping he was on my side to get the right coverage from myself and my vehicle , He also helped me hit my price range on the coverage that I was looking for And on top of that, i got covered with Life Insurnace.IN OVER ALL THIS COMPANY IS A GREAT FIT FOR ME AND Allen Sperling WAS THE MEN TO GET THE JOB DONE. THANKS FOR THE HELP FEELS GOOD TO BE ON THE ROAD KNOWING STATE FARM IS THERE. HIGHLY RECOMMEND Allen Sperling 👍🏾"
We responded:
"Thank you for the fantastic review! I'm glad you found Allen's service to be exceptional. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. - Jan Steimel - State Farm Insurance Agent, Longwood, FL"