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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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improvement consulting

April 5, 2024

5  out of  5 rating by improvement consulting
"I called today for a follow up on some of my coverage, Vonda answered the phone and was extremely patient with me and very helpful. It is nice to be dealing with people who are actually committed to the client. The topic of insurance can be very frustrating in general and to speak with a professional makes it much better. Thank you very much Vonda. 4/4/2024 I'm still with Melvin and the team. I've recently been introduced to Andrea ("Andy") who is lightning quick and efficient."
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L Marshall

April 4, 2024

5  out of  5 rating by L Marshall
"My late husband and I have been with Jan Steimel's office for many years. In searching for homeowners insurance, Josefina Davalos (Jo) was a huge help in securing me the best rates possible. She was very knowledgeable, personable, professional, and courteous. She kept me in the loop, and helped make the whole process a bit less stressful. I definitely recommend State Farm in Longwood."
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Easyforyou Norte

March 28, 2024

5  out of  5 rating by Easyforyou Norte
"Excelente experiencia con Andrea muy Cortez, preciso y claro en su explicación, excelente en atención a cliente comunicándose super rápido y buscando satisfacer nuestra necesidad; a diferencia de otros vendedores de la compañia a quien llamas y no contestan esta Joven sí está enfocada en la total satisfacción del cliente. Nos hablo en nuestro idioma español; dejó satisfechas todas y cada una de las preguntas que le hicimos. Excelente su servicio. Agustín Medina del valle Cliente"
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March 28, 2024

5  out of  5 rating by DC R
"I absolutely got the best customer care from Andy. She walked me through all my coverage and was 100% transparent. She made sure I had the most efficient coverage and maximized and stretched money to make sure I paid just what I need and got the most coverage. She is so kind and patient even with a loud tv and my toddler running around in the background. She is so efficient and clear and one of the reasons why I will never leave statefarm. She is the reason i trust and love 100% statefarm. Thank you again Andy!!"
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Melinda F

March 27, 2024

5  out of  5 rating by Melinda F
"I've been Jan's loyal client for over 8 years now. My recent experience deserves a Review. I'd like to express how grateful I am for Jo Davalos' help. She's knowledgeable, professional and provided good quote options based on my needs. She walked me through my Home Owners Insurance process. I was relieved it came to be a clear and a smooth transaction. Definitely remarkable... a 5⭐/A+ service!"
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Chris Morris

March 15, 2024

5  out of  5 rating by Chris Morris
"Fantastic service. Competitive prices. Been a customer for 3 years now."
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Kristofer Soto

March 14, 2024

5  out of  5 rating by Kristofer Soto
"Jan Steimel and his agent are the best. Specially Anita Colon that go about and beyond to get us what we need. Anita is so great to work with and her communication is AMAZING!!! thanks for everything."
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Moss Arch

March 2, 2024

5  out of  5 rating by Moss Arch
"Visited this office to transfer my car insurance from progressive to StateFarm. I was assisted from Bre “Breanna”, she is knowledgeable and patient. Will go back soon for more insurances."
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FoolYaFool SamTheBam

February 29, 2024

5  out of  5 rating by FoolYaFool SamTheBam
"Andrea Aguilar did a great job explaining my insurance rate. I’m only 19 and was confused about how everything works, she explained it simply so I can understand. She was able to change my rate making sure that I am still protected while making my rate more affordable. Thx!"
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Cristina Sanchez

February 28, 2024

5  out of  5 rating by Cristina Sanchez
"I being a customer with State @ Jan Steimel branch for over a year and since day one Dan Kearney has helped me switching from my previous insurance to State Farm. The way he help me getting pricing, explaining the policy and providing his recommendations has been outstanding. He is always my go to person when I have questions or need technical help with the apps. He makes the experience feels smooth and personalized. I am very happy to have State Farm as my Insurance company!"
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Jake K

February 27, 2024

5  out of  5 rating by Jake K
"Called the State Farm agent just down the street as my USAA insurance costs literally doubled in just an over a year. I worked with Allen and he was by far the most educated agent I’ve ever spoken with. He both was able to beat the USAA price but then helped me dig into the coverages some. When I asked him if my policy limits were set right, he gave the best breakdown I’ve ever heard of how each type of coverage works and where I may be safe to make some changes for even more savings. I really appreciated his wealth of knowledge and professionalism!"
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Angely Aguilar

February 21, 2024

5  out of  5 rating by Angely Aguilar
"El mejor seguro ya llevo 2 años con ellos y siempre me atienden muy bien súper recomendado y mi agente ANDREA de state farm súper amable, muy profesional me respondió todas mis preguntas me ayudó en todo mi proceso la recomiendo al 💯 pregunten por ella."
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Jose Luis Romero Capera

February 20, 2024

5  out of  5 rating by Jose Luis Romero Capera
"Andrea la mejor!!! Jamás me había sentido tan bien atendido, se tomó el tiempo de explicar cada detalle que no entendía y de verdad lo aprecio!! Si pudiera darle 40 estrellas se las daría. Gracias por tu atención nunca cambies."
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Jessie Cornell

February 20, 2024

1  out of  5 rating by Jessie Cornell
"Do not get insurance from this office with state farm!!!! One of the members On our policy was hit by someone, Instead of having our back like an insurance company should they decided to drop us. The accident was NOT faulted under our driver but the other. We were hit. Just a warning and a heads up if anyone's looking for insurance through them. They may offer great discounts but if anyone hits you, Even if it is not your fault beware. We have been so happy with this company for YEARS until now. It's a shame that we trusted them. We've put so much money into our insurance through the years. I'm just so very disappointed. It's not about the money how much money we may be able to save, It's about when things happen who has your back. Apparently not Jan's office."
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Michael Decker

February 16, 2024

5  out of  5 rating by Michael Decker
"Melvin Torres reached out to me when I went online looking to save on my car insurance. He was able to save me $683 by switching from my current policy at Allstate that I had carried since 1993, that's 31 years! Melvin was courteous, patient and answered all of my questions with just a phone call. Excellent agent and like a good neighbor, State Farm is there. Thanks for your help, Mike - Navarre, FL"
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David Aguilar

February 9, 2024

5  out of  5 rating by David Aguilar
"Profesional aproach and willingness to help. Can't ask for more...agent explained in simple words policy details for better understanding. Really happy to make business and have both of vehicles covered."
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german linares

February 6, 2024

5  out of  5 rating by german linares
"Años con ellos, sin quejas."
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February 5, 2024

5  out of  5 rating by Ruth
"She answered all my questions and help me with my policy. Very nice. Over the phone"
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Daren Ardis

February 5, 2024

5  out of  5 rating by Daren Ardis
"Andrea was great . Explained everything very clearly"
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Jason prodoehl

February 1, 2024

5  out of  5 rating by Jason prodoehl
"Spoke with Andrea today, she assisted me with reviewing my coverage and payment options. A++"
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Jim Leffler

January 31, 2024

5  out of  5 rating by Jim Leffler
"After an experience where I could not get in touch with my previous agent, I was pleased to speak with Allen and Fran to get me back on track. I was provided good service."
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Christine Bell

January 25, 2024

5  out of  5 rating by Christine Bell
"I had the pleasure of speaking with Andrea today she is amazing not only did she give me the best help plus answered all of my questions she provided me with information that i did not know was available. I feel a 5 star is not high enough I give her 100. Thank you again you are a blessing ❤"
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Wanda Smurr

January 24, 2024

5  out of  5 rating by Wanda Smurr
"Ms. Jo is a Rare Gem in the very confusing insurance world! Knowledgeable, Loyal, Amazingly Trustworthy!! Thx Jo!"
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Christine Cordine

January 18, 2024

5  out of  5 rating by Christine Cordine
"I recently switched to this agency for my homeowners insurance. I asked them to get me estimates for my car insurance, since that was significantly increasing as well. At the time they could not get me a cheaper rate. Fast forward a few months and Brianna called me and asked if she could recheck the auto to see if she can get me a better rate. To my surprise, State Farm was able to save me about 150.00 a month on car insurance. I was so grateful for her taking the time to follow up as this is a significant savings for me. This agency has won my trust!"
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charles marcus II

January 11, 2024

5  out of  5 rating by charles marcus II
"Wonderful customer service from Maggie! She made it happen !🙂!"