Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karmin C

Karmin C

June 9, 2026

5  out of  5
rating by Karmin C
"Avi from Statefarm was awesome and helped me and informed me good things to add to the plan. Very informative!!!!I definitely recommend Statefarm!"
We responded:
"Karmin, thank you for your wonderful feedback! I'm happy to hear that Melvin provided such great assistance and that switching to us was an easy decision for you. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Kris Wilson

Kris Wilson

June 8, 2026

5  out of  5
rating by Kris Wilson
"Worked with Anita who was fantastic. Very knowledgeable and helpful in reviewing and adding a vehicle to our policy as well as helping to find is a much more cost effective homeowners insurance solution. Anita is great to work with."
We responded:
"Kris, thank you for your wonderful feedback! I'm happy to hear that Anita was able to assist you effectively with your insurance needs. We appreciate your trust in us and are always here to help with any future questions or needs. Let us know if there's anything else we can do for you!"
Profile photo of Jalen Cayo

Jalen Cayo

June 5, 2026

5  out of  5
rating by Jalen Cayo
"Staff was great and knowledgeable."
We responded:
"Jalen, thank you for taking the time to leave us a review! I'm happy to hear that our staff was able to provide you with knowledgeable service. We appreciate your support!"
Profile photo of Charlotte Geoppo

Charlotte Geoppo

June 5, 2026

5  out of  5
rating by Charlotte Geoppo
"I have been with State Farm Ins for decades.I have always been pleased with their customer service. I went in yesterday to review my car insurance policy. Alma was my customer service representative. Alma was very friendly ,knowledgeable,helpful and answered all my questions. We made some changes on my policy which has given me better coverage. Thank you Alma 🥰"
We responded:
"Thank you, Charlotte! I'm happy to hear that Alma provided you with such friendly and knowledgeable service. It's great to know that the changes made to your policy have resulted in better coverage for you. We appreciate your long-term trust in us. Feel free to reach out if you need anything else!"
Profile photo of Victor Hugo

Victor Hugo

June 4, 2026

5  out of  5
rating by Victor Hugo
"Excellent customer service very polite and I got all the information that I was looking for"
We responded:
"Victor, thank you for your review! I'm happy to know you received all the information you needed and experienced excellent customer service. If you have any more questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Za'Kari S

Za'Kari S

June 3, 2026

5  out of  5
rating by Za'Kari S
"Great rates, office staff is very friendly. Karla is so nice and she answered all of my questions."
We responded:
"Thank you, Za'Kari! I'm glad to hear you found our rates great and our office staff friendly. Karla is indeed wonderful, and I'm happy she could assist you with all your questions. We're always here to help if anything else comes up!"
Profile photo of Justin Rodriguez

Justin Rodriguez

June 2, 2026

5  out of  5
rating by Justin Rodriguez
"Amazing support that actually care to help you."
We responded:
"Thank you, Justin! I'm happy to hear that you felt supported and cared for by our team. We strive to provide the best service possible. Let us know if we can help with anything else!"
Profile photo of Michael Burke

Michael Burke

June 2, 2026

5  out of  5
rating by Michael Burke
"Staff is the best!!! Thank you everyone in the office, you have all been great to me!!! Thanks from the Burke family !!"
Profile photo of kathern uvalle

kathern uvalle

May 27, 2026

5  out of  5
rating by kathern uvalle
"Been with State Farm for over a decade and this particular office for all my insurance needs. Their bundle discounts are a bonus too. Whenever I have had needed their services they are super accommodating and responsive. Even have an app to navigate all your needs after hours with the same care!"
We responded:
"HI Kathern! We are here for whatever you need. Thank you for leaving a 5-star review for us!"
Profile photo of Dohqo

Dohqo

May 26, 2026

5  out of  5
rating by Dohqo
"Awesome costumer service love the way they guide me to have the most of my insurance for a great price"
We responded:
"Hey thank you for the 5 stars! I'm happy to hear that you enjoyed our customer service and found our guidance helpful in maximizing your insurance benefits at a great price. We appreciate your support!"
Profile photo of Neil Oram

Neil Oram

May 26, 2026

5  out of  5
rating by Neil Oram
"All of Jan Steimel employees r amazing kudos 2 all of u and good prices for insurance 5/26/ Karla at the front desk was amazing she went above beyond keep up the work"
We responded:
"Thank you, Neil! I'm happy to hear that you appreciate our team's efforts and find our insurance prices satisfactory. We strive to provide excellent service and value to all our customers. If you ever need assistance or have questions, feel free to reach out!"
Profile photo of Chuck J.

Chuck J.

May 21, 2026

5  out of  5
rating by Chuck J.
"Receptionist was very knowledgeable. Great personality and very helpful. Great employee."
We responded:
"Hey Chuck, thank you for taking the time to leave us a review! I'm happy to hear that our receptionist made such a positive impression. We strive to provide helpful and friendly service to everyone who walks through our doors. We appreciate your support!"
Profile photo of Clifford Ray

Clifford Ray

May 21, 2026

5  out of  5
rating by Clifford Ray
"Car insurance Arie was outstanding"
We responded:
"Hey Clifford, thank you for the review! I'm happy to hear that Ari provided outstanding service with your insurance. Our team is dedicated to making sure you have a great experience. We appreciate your support!"
Profile photo of Abronta Chukes

Abronta Chukes

May 21, 2026

5  out of  5
rating by Abronta Chukes
"Avi was so helpful and affluent with setting up my renters insurance policy, she was very clear and polite as well, it was overall great experience"
We responded:
"Thank you, Abronta! I'm happy to hear that Avi made setting up your insurance a great experience. We always aim to provide clear and polite service. We appreciate your support!"
Profile photo of jessica G

jessica G

May 21, 2026

5  out of  5
rating by jessica G
"Every customer service representative I have spoken with is very helpful, knowledgeable & friendly. I truly appreciate it in a world where there is a lack in great customer service."
We responded:
"Thank you, Jessica! I'm happy to hear that our team has been helpful and friendly. We strive to provide excellent service, and your feedback means a lot to us. We appreciate your support!"
Profile photo of Brando

Brando

May 21, 2026

5  out of  5
rating by Brando
"great help she has gone far belond to help me out mutiple times!"
We responded:
"Hey Brando, thank you for the 5 stars! I'm really happy to hear that you've had such positive experiences with our team. We're always here to make sure you get the help you need. Feel free to reach out if you need anything else!"
Profile photo of Aibek Myrzakhmetov

Aibek Myrzakhmetov

May 20, 2026

5  out of  5
rating by Aibek Myrzakhmetov
"I was looking online and purchased a policy somewhere else for $275/month. Then someone named Dan from this agent’s office called me and offered the same coverage for $160. Of course, I switched."
We responded:
"Hey Aibek, thank you for taking the time to leave us a review! I'm happy to hear that Dan was able to offer you a better rate for the same coverage. We always aim to provide the best options for our customers. We appreciate your support!"
Profile photo of V. Poe-Szczepaniak

V. Poe-Szczepaniak

May 20, 2026

5  out of  5
rating by V. Poe-Szczepaniak
"Wow! I was so impressed by the roadside service that showed up in 18 minutes. He recharged my battery and suggested I get a diagnostic test done at AutoZone just around the corner. I needed a new battery since I hadn't replaced it since 2019! I took it to Walmart and replaced it. They said I needed a little cap that fits over the brake switch behind the back of the brake. I took it back to AutoZone, bought it, and they said they weren't "allowed " to snap it on for me. Walmart said I could do it myself as it was easy. I told the employees at AutoZone that I have to go home and change my pants so I don't get oil on my white pants. Two older men had been standing there listening to the conversation and stepped forward and said they'd do it for me. Wow, I was impressed. So they did, I gave them a large tip and told them how much I appreciated their kindness and told them to go get some barbecue for lunch! (I'm 72, and I can still fix things, but I couldn't resist having someone help me) 🤗"
We responded:
"Thank you, Vonda, for the wonderful 5-star review! It sounds like your experience at AutoZone and with the kind roadside assistance team went above and beyond, and we’re thrilled that everything worked out smoothly. We love hearing stories of people coming together to lend a hand, and it sounds like you had great support every step of the way. If you ever need assistance in the future, whether with your insurance or anything else, don’t hesitate to reach out to us. We’re here to help! - Jan Steimel - State Farm Insurance Agent, Longwood, FL"
Profile photo of Laura Mallery Ray

Laura Mallery Ray

May 19, 2026

5  out of  5
rating by Laura Mallery Ray
"They helped our client relocate to Longwood and did an excellent job. They were timely, professional, and took great care of everything. We'd gladly refer clients to them again."
We responded:
"Thank you, Laura! I'm happy to hear that our team was able to assist with the relocation to Longwood smoothly and professionally. Your willingness to refer others to us is greatly appreciated. If there's anything else we can do for you or your clients, just let us know!"
Profile photo of alex ventura

alex ventura

May 19, 2026

5  out of  5
rating by alex ventura
"Called State Farm this morning and Ispoke with account representative Avi C. Chukes she was extremely knowledgeable and very professional a delight to speak to, I've had my share of horrible customer service in some companies, she was a breath of fresh air. Thanks again Avi and thanks to state farm as well.🙏"
We responded:
"Hey, Alex! Thank you for taking the time to share your experience with us and for trusting State Farm with your insurance needs. Avi was happy to help this morning, and it means a lot to hear that her professionalism and knowledge made such a strong impression after some frustrating experiences elsewhere. We appreciate your support and are grateful you had such a refreshing experience with our office."
Profile photo of Charlie Mangone

Charlie Mangone

May 18, 2026

5  out of  5
rating by Charlie Mangone
"I was called by my agent who offered me a great price on renal insurance. Upon hearing the quote that she gave me, I was very surprised and pleased on what the cost would be. It's just going to be added to my car insurance monthly payment. They just have another happy customer. 😃"
We responded:
"Thank you, Charlie! I'm glad you found the insurance quote to be a pleasant surprise and that everything worked out smoothly. We're grateful to have you as a satisfied customer. If there's anything else you need, don't hesitate to contact us!"
Profile photo of Marc

Marc

May 18, 2026

5  out of  5
rating by Marc
"Al saved me more than half of what I was paying. Him and his team made it very easy and comfortable to make a switch from a company I've been with for we'll over a decade. Thanks Al and team."
We responded:
"Thank you, Marc! I'm so glad to hear that Al and the team were able to help you save significantly and make your transition smooth and comfortable. We appreciate your confidence in us and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Cedric Pinnock

Cedric Pinnock

May 14, 2026

5  out of  5
rating by Cedric Pinnock
"Outstanding service from start to finish especially from Brianna! I would definitely recommend this office."
We responded:
"Hi, Cedric! Thank you for letting us know about your positive experience with our office and Brianna's exceptional service. Your recommendation means a lot to us. If you ever need anything else, our Longwood team is here for you!"
Profile photo of Teal Jolivette

Teal Jolivette

May 13, 2026

5  out of  5
rating by Teal Jolivette
"Alma was knowledgeable, nice, and very responsive."
We responded:
"Thank you for your review, Teal! I'm happy to hear that Alma provided you with knowledgeable and responsive service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
Profile photo of Dane Lackey

Dane Lackey

May 13, 2026

5  out of  5
rating by Dane Lackey
"Andrea was a great help she went above and beyond helping me with my policy and getting it straightening thank you very much! Thank you very much to your office and your staff!"
We responded:
"Thank you, Dane! I'm happy to hear Andrea was able to assist you so effectively with your policy. Our team is dedicated to providing exceptional service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"