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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of EDUARDO TORO

EDUARDO TORO

January 22, 2026

5  out of  5
rating by EDUARDO TORO
"Excelente"
We responded:
"Thank you, Eduardo! I'm happy to know you had an excellent experience with us. If you ever need assistance, feel free to reach out!"
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Michael E McLaughlin

January 22, 2026

5  out of  5
rating by Michael E McLaughlin
"Ari, Jan Girl 👧employee You have a gem 💎 ✨️ of a partner and an employee in your firm. Honey She made putting My Son on My Policy a Very Smooth and enjoyable experience. 😉 Jan I Will Love ❤️ You Always ♥️ Michael E Mclaughlin 💖"
We responded:
"Thank you, Michael, for your wonderful feedback! I'm delighted to hear that Ari made adding your son to your policy a smooth and enjoyable experience. We truly value having her on our team. If there's anything else we can assist you with, just let us know!"
Profile photo of Felix Perez

Felix Perez

January 17, 2026

5  out of  5
rating by Felix Perez
"Best insurance buying experience I ever had. Response was timely, courteous. Agent Dan Kearney is a true professional"
We responded:
"Thank you, Felix! I'm happy to hear that you had such a positive experience with our office. Dan is indeed a dedicated professional, and I'm glad he could assist you effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Carlos Pagan Sr

Carlos Pagan Sr

January 16, 2026

5  out of  5
rating by Carlos Pagan Sr
"Came at a great time and was excited that they save me money when I needed it the most."
We responded:
"Carlos, thank you for your feedback! I'm happy to know we could help you save money when it was most needed. If you have any other questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Catherine Shapiro

Catherine Shapiro

January 13, 2026

5  out of  5
rating by Catherine Shapiro
"A sweet, knowledgeable young lady named Ari Gonzalez helped me lower my car insurance premium today. I can’t thank her enough for her service with a smile 😀"
We responded:
"Thank you, Catherine! I'm so happy to hear that Ari was able to assist you in lowering your car insurance premium. Her dedication to providing service with a smile is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Larry Kronoff

Larry Kronoff

January 11, 2026

5  out of  5
rating by Larry Kronoff
"Brianna did a great job. I emailed for a quote and received a quick response with a great premium. She answered all my questions and was very proficient. My policy was purchased, issued and all via email. Great experience with the Jan Steimel agency."
We responded:
"Thank you, Larry! I'm happy to hear about your positive experience with Brianna. It's great to know she provided you with a quick response and a seamless process. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Pedro Soto

January 7, 2026

5  out of  5
rating by Pedro Soto
"I've been treated with professionalism courtesy from Melvin through Alma! I'm very grateful that I have state farm!"
We responded:
"Thank you, Pedro! I'm happy to hear that Melvin and Alma provided you with such professional and courteous service. We're grateful to have you with State Farm! If you ever need anything, feel free to reach out."
Profile photo of RogerCadet

RogerCadet

January 6, 2026

5  out of  5
rating by RogerCadet
"Ari did a great job explaining all the details to me and was very pleasant"
We responded:
"Thank you, RogerCadet! I'm happy to hear that Ari was able to explain everything clearly and made your experience enjoyable. Our team is dedicated to providing excellent service. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Hector Padron

Hector Padron

January 6, 2026

5  out of  5
rating by Hector Padron
"I recently needed roadside assistance due to a low tire, and I immediately called my State Farm office. They responded right away and had someone come out quickly to put air in the tire, just enough for me to safely make it to a local gas station for a proper repair. I also want to share that I’ve been with State Farm for the past three and a half years for both auto and home insurance, and they have been nothing but honest, fair with their rates, and consistently supportive whenever I need them. Unlike many other auto insurance companies that send out mailers advertising low rates only to pull a bait-and-switch once you call, this State Farm office has always been straightforward and trustworthy. I truly feel fortunate to work with them and wanted to share my experience so others can choose an auto insurance company that genuinely supports them in every way."
We responded:
"Thank you for your kind words, Hector! We're thrilled to hear that Dan provided you with such empathetic, helpful, and knowledgeable support in optimizing your coverage and premiums for your auto insurance. His dedication to ensuring customers like yourself receive excellent service in times of rising insurance rates is truly commendable. We'll make sure to pass on your thanks to Dan. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. Thank you for choosing State Farm!"
Profile photo of victor art.

victor art.

January 6, 2026

5  out of  5
rating by victor art.
"Very good service, quick and friendly, highly recommend it"
We responded:
"Victor, thank you for your fantastic review! I'm happy to know you found our service quick and friendly. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of David Martinson

David Martinson

January 6, 2026

1  out of  5
rating by David Martinson
"This review is not aimed at Jan Steimel's agency, rather State Farm as a whole. Absolutely awful company to deal with when it came to my claim. In short, my truck was stolen in June while I was out of town. I was in a small town, but thankfully found a rental to get back home. I had to pay for that rental!. My truck was found 11 days later with no visible exterior damage, but everything down to the seat covers were stripped out inside. Even my spare tire was taken. Truck did not drive right and needed about $4500 to fix. State Farm gave me $1100. I tried fighting with them but they refused to help. Won't even replace my spare tire. Everything they would pay for was aftermarket or discount priced. After being told that they would pay an additional $3200 I paid my mechanic. 2 days later State Farm said there was a problem and would not be paying that amount. They offered $180 instead. 6 months later and they sent me a check for $800. Terrible customer service. Won't call back. Very crooked company. I'm sure there's not a "great" insurance company out there, but I definitely will never use State Farm again."
We responded:
"Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you went through with the claims process — that’s never the experience anyone should have during an already stressful situation. While claim handling is managed at the corporate level and outside of our agency’s direct control, we absolutely understand your concerns and regret the impact this had on you. Please feel free to reach out if you have any other concerns or questions regarding this matter, we are happy to help. "
Profile photo of Richard Wenthe

Richard Wenthe

December 22, 2025

5  out of  5
rating by Richard Wenthe
"I have been with geico for 29 years, not only were they extremely nice but yhe agent i spoke with gave me the same type of coverage with adding comprehensive as well. In the end I am now paying $100 dollars less than I was at geico"
We responded:
"Thank you for your review, Richard! I'm happy to hear that you found our service both friendly and beneficial. It's great to know you're saving money while getting the coverage you need. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Danny Mora

Danny Mora

December 12, 2025

5  out of  5
rating by Danny Mora
"Excelente atención y muy profesional, dedicó el tiempo necesario para satisfacer mis necesidades, recomiendo al Sr. Al, excelente atencion"
We responded:
"¡Gracias, Danny! Me alegra saber que recibiste una atención excelente y profesional. El Sr. Al siempre se esfuerza por brindar el mejor servicio. Si necesitas algo más, estamos aquí para ayudarte. ¡Gracias por recomendarnos!"
Profile photo of Vivian Fagan

Vivian Fagan

December 5, 2025

5  out of  5
rating by Vivian Fagan
"Al was well knowledgeable, professional and courteous."
We responded:
"Thank you, Vivian! I'm happy to hear that Al provided knowledgeable and courteous service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Kelsie Saskill

Kelsie Saskill

December 1, 2025

5  out of  5
rating by Kelsie Saskill
"Jan and her team are stellar! Highly recommend them for Amy of your insurance needs! 😁"
We responded:
"Thank you, Kelsie! I'm happy to hear that you had a great experience with our team. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Saneal Mistry

Saneal Mistry

November 26, 2025

5  out of  5
rating by Saneal Mistry
"Lovely working with Alma listened to what I needed for my auto insurance and we got it sorted out I appreciate her help and kindness so much"
We responded:
"Saneal, thank you for sharing your experience! I'm happy to hear that Alma was able to assist you with your insurance needs. We appreciate your kind words and are always here to help with anything else you might need. Thanks for choosing us!"
Profile photo of Christina Guzman

Christina Guzman

November 25, 2025

5  out of  5
rating by Christina Guzman
"Thank you, State Farm for assisting me with my roadside service. I had just ended the day of work and I saw that my tire was completely Flat and I use the State Farm app to create my service request and they came very fast. I was very pleased with the service that was provided. Thank you so much for Taking care of me."
We responded:
"Thank you, Christina! I'm happy to hear that our roadside service was able to assist you quickly after a long day at work. It's great to know the State Farm app made the process smooth for you. If you ever need anything else, feel free to reach out!"
Profile photo of Dajsean Beatz

Dajsean Beatz

November 25, 2025

5  out of  5
rating by Dajsean Beatz
"Brianna Moore was very helpful and professional, got me to save some money and very nice agent. I 100% Recommend Brianna to help find or get a quote. Amazing Agent 10/10! 💯"
We responded:
"Hey there! Thanks for sharing how helpful Brianna was during your quote process. It’s great hearing that her professional approach and friendly style made things easy as you worked through your health, auto, and life coverage options. We appreciate you taking the time to recommend her and share your experience."
Profile photo of Janellys Rivera

Janellys Rivera

November 19, 2025

5  out of  5
rating by Janellys Rivera
"Excellent service"
We responded:
"Thank you, Janellys! I'm happy to know you received excellent service. If you have any questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Florianne Pereira

Florianne Pereira

November 19, 2025

5  out of  5
rating by Florianne Pereira
"Excelente y rapido servicio"
We responded:
"¡Gracias, Florianne! Me alegra saber que estás satisfecha con nuestro servicio rápido y excelente. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of Elita Henry

Elita Henry

November 14, 2025

5  out of  5
rating by Elita Henry
"Dan wasted no time helping me make a decision to switch over to state farm. He answered all my questions it was very knowledgeable with anything I needed to know and helped me get all the lowest rates I could and discounts it was such a easy and smooth transition. Thank you Dan for your help!!!"
We responded:
"Thank you, Elita! I'm happy to hear that Dan was able to assist you so effectively and make your transition to State Farm smooth and easy. It's great to know you found the best rates and discounts. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jermaine Burbridge

Jermaine Burbridge

November 14, 2025

5  out of  5
rating by Jermaine Burbridge
"Handled the process seamlessly save me money and did it in a timely manner. Glad to be back with State Farm."
We responded:
"Thank you, Jermaine! I'm happy to hear that the process went smoothly and that we could help you save money. It's wonderful to have you back with State Farm. If you need anything else, feel free to reach out!"
Profile photo of Daniela Carolina Rodriguez

Daniela Carolina Rodriguez

November 11, 2025

5  out of  5
rating by Daniela Carolina Rodriguez
"We had an amazing experience with Luisa! She was detailed, well knowledgeable, fast and accurate. She understood all our needs and provided policies that aligned with our budget with outstanding benefits. We walked out happily insured with amazing yearly savings. Thank you so much! - Leo and Daniela"
We responded:
"Thank you, Leo and Daniela, for sharing your wonderful experience! I'm delighted to hear that Luisa was able to assist you so effectively and that you're satisfied with the policies and savings she provided. We’re always here to help with any future needs!"
Profile photo of John Di Crisci

John Di Crisci

November 11, 2025

5  out of  5
rating by John Di Crisci
"Road service for flat tire. Prompt and courteous service."
We responded:
"Hey John! We really appreciate you sharing this. It’s great to hear you received prompt and courteous help with your car service. Thanks for trusting us!"
Profile photo of Franchesca Heredia

Franchesca Heredia

November 11, 2025

5  out of  5
rating by Franchesca Heredia
"Awesome service! They are quick and friendly, making sure to follow up with you and assure you were taken care of! I’ve had other insurances and by far my insurance agent and insurance services are the best!"
We responded:
"Hey Franchesca! Thank you for sharing your experience. We’re so happy to know our team’s friendly service and follow-up made things easy for you. It means a lot that you chose us for your insurance needs!"