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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

WIn Beltran

May 26, 2023

5  out of  5 rating by WIn Beltran
"Excellent customer service! Very informative and no-pressure approach to selling insurance made an experience I was dreading (changing insurance carriers after 13 years) something that was refreshingly quick and easy."

Dawn Andersen-Stout

May 25, 2023

5  out of  5 rating by Dawn Andersen-Stout
"Although I am not happy about rate increases, Kimberly Haire has been the best representative I have spoken to in this office since I first got signed up years back. She was efficient and pleasant and that makes all the difference to me as a customer. Thank you Kimberly.. Dawn"

Kim Prince

May 15, 2023

5  out of  5 rating by Kim Prince
"It was quick and easy and that’s what I needed. I recommend them. I spoke with Mel."

Michele Crowther

May 9, 2023

5  out of  5 rating by Michele Crowther
"I had been working with the same insurance company for 8 years, but unfortunately their customer service is not what it used to be. It was an absolute pleasure working with Jan Steimel’s State Farm Insurance office. Hunter who guided me through getting home and auto insurance was easy to reach and was able to answer all my questions. I highly recommend!"

Angel Lee

May 8, 2023

5  out of  5 rating by Angel Lee
"Working with Ms Vonda is a breath of fresh air.. she took her time to help and explain what was best and was very punctual with appointment times and callbacks thank you very much for your Expertise!!"

Donald Miser

May 7, 2023

5  out of  5 rating by Donald Miser
"I moved to Florida 3 years ago. They provide the best insurance needs . Like a good neighbor Jan Steimel is there."

Kiana Bridges

May 4, 2023

5  out of  5 rating by Kiana Bridges
"Working with Melvin was a great pleasure! He made everything easy to understand and the process was quick. I'd recommend Melvin especially if you're looking for great discounted options."

Telisha Ford

April 26, 2023

5  out of  5 rating by Telisha Ford
"I called to only get some information and was very very pleased on what was offered. Shavonda was very knowledgeable and spoke clearly. Her willingness to help me was heard thru the phone. I will be sending my family and friends to her. 5 starts isn't enough"

Quinton Young

April 25, 2023

5  out of  5 rating by Quinton Young
"Shavonda Pritchard was great .Absolutely love my new savings! She worked very hard to check for the best rates that suited the coverage I needed. She made the process effortless which took all the stress off of me. This office is highly recommended!"

Christa Redding

April 25, 2023

5  out of  5 rating by Christa Redding
"Vonda Pritchard from Jan Steimel State Farm was wonderful to work with. She handled all my concerns in a friendly courteous and professional manner"

mark saroukhan

April 22, 2023

1  out of  5 rating by mark saroukhan
"Horrible experience everything was great at first Melvin was amazing however after earning my business I have not been able to speak with him I had excessive coverage on my vehicle that I specifically asked not to have and was forced to pay the overcharge premium and made multiple calls asking to removed said coverage and everytime it was a secretary who said she’s leave a note and she did just that so after 6 months and 9+ phone calls I was finally able to remove the excess coverage and I had to fork the bill for it all without as much as an apology from their end. Long story short phone calls are never returned and triple check everything because they’ll probably have you paying for something you didn’t ask for it"

Roger Clem

March 31, 2023

5  out of  5 rating by Roger Clem
"Great visit with Anna Colum to review insurance coverages. Very clear and factual presentation of coverage details and possible changes. No attempt to sell coverages that we don't need. Courteous and timely treatment, office has a family feel to it. Very satisfied with our State Farm Insurance and this office in particular."

Eli Walton

March 23, 2023

5  out of  5 rating by Eli Walton
"Melvin was great! He answered all my questions and helped me customize my insurance to my needs. He was also very patient with me and was very personable during the entirety of our interaction. 5/5"

Ant 718

February 14, 2023

5  out of  5 rating by Ant 718
"I spoke with a representative named Orlando. He explained everything in detailed and took his time. Phenomenal customer service!"

shawn Gee

January 31, 2023

1  out of  5 rating by shawn Gee
"Not really a fan of this location, I canceled my policies and ended up going with a different company for life insurance with better rates... Didn't feel valued, the reps took a long time to return your calls or didn't even call you at all. When you did get a hold of someone they act like you're a bother and had attitudes. Definitely happy I left!"

towanna scott

January 30, 2023

5  out of  5 rating by towanna scott
"Kimberly Haire Jo and Sam was very helpful in answering all my questions and concerns and they was very professional When I spoke to them over the phone"

EC Waters

January 20, 2023

5  out of  5 rating by EC Waters
"We are thankful for the team at Jan Steimel - State Farm Insurance Agent, their team and service are always top notch. They are always helpful and take care of business when we are need."

Donita Khouri

January 11, 2023

5  out of  5 rating by Donita Khouri
"Melvin wascso easy to work with. I understood all he was telling me. We got a great rate. Hundreds under our other insurance."

Michael Kelley

January 11, 2023

5  out of  5 rating by Michael Kelley
"Top Quality! Coming from a personal and business perspective this place offers everything you need. With products to help you achieve your financial goals, suit your insurance needs, and provide your family with the protection they deserve. This State Farm Agency is a bar above the rest. For years Jan has had impeccable customer service, high quality staff, and astounding products to offer, for your business, family, yourself, and your loved ones. If you are in need of an agent that will have your back all the way, Stop looking and call these fine people today."

Israel Vargas

December 28, 2022

5  out of  5 rating by Israel Vargas
"Working with Samantha Figueroa has been a pleasure. She was very attentive to our insurance needs and made sure we understood and was transparent with our policies prior to making a decision. I would recommend Samantha to all of my friends and family since she is a valuable asset to this State Farm location."


October 18, 2022

5  out of  5 rating by Erik
"Thank you Anita for restructuring my policy in a way that fits my needs best. It is a pleasure doing business with you."

Kauai Fishing

October 18, 2022

5  out of  5 rating by Kauai Fishing
"Made the switch to this agency with the help of Samantha. She is extremely courteous and knowledgeable and we are happy to be with State Farm now! Have been working with Lindsey obtaining quotes and discussing coverage. She is very knowledgeable and responsive and I highly recommend working with her and this agency."

Lauren Foster

September 25, 2022

5  out of  5 rating by Lauren Foster
"Hunter was awesome! He quickly got us into a new policy, while saving us a ton of money on our monthly premium. Thank you!"

Jarrod Perry

September 14, 2022

5  out of  5 rating by Jarrod Perry
"Jan Steimel’s office has taken care of numerous needs, changes and life situations for my family. I continue to strengthen the relationship with the help of Anita as she always responds quickly and accurately with our many questions and scenarios. It results in solutions that match our needs. Thank You all!!"

Ernest Lockridge

September 12, 2022

5  out of  5 rating by Ernest Lockridge
"Very good insurance highly recommend it"