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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Dey

Cindy Dey

September 28, 2026

5  out of  5
rating by Cindy Dey
"They have all been super nice! I dealt with Bri and she was fantastic! I kept putting her off because of circumstances that had nothing to do with them, and she waited patiently for me to call her back…no pushing or constantly calling. AND they saved me a considerate amount on my auto policy. I will definitely give them a call when my homeowner insurance comes due! Give them a call!"
We responded:
"Cindy, thank you for taking the time to leave us a review! I'm glad Bri was able to provide you with such a fantastic experience. It's wonderful to know her patience and understanding were appreciated. We're here whenever you need us. Don't hesitate to reach out if you need anything!"
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Jay Brown (SLIXK)

September 28, 2026

5  out of  5
rating by Jay Brown (SLIXK)
"I’ve been looking for a good rate for the longest and having a difficult time but coming across dan he was helpful and everything was great with following up and working out my plan 10/10 would recommend"
We responded:
"Jay, thank you for taking the time to leave us a review! I'm happy to hear that Dan was able to assist you in finding a plan that works for you. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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JessikuhhDuhh

September 28, 2026

5  out of  5
rating by JessikuhhDuhh
"I’ve used Jan Steinel for many many years and have always had the best experience. Thank you for always watching out for me and my wallet lol"
We responded:
"Thank you! I'm happy to hear that you've had such a positive experience with us over the years. It's always our goal to look out for you and ensure you're well taken care of. We're always here if you need anything else!"
Profile photo of Miguel Perez

Miguel Perez

September 24, 2026

5  out of  5
rating by Miguel Perez
"I just cut off the phone with Molly, one of State Farm’s representatives. She is such a polite, smart young lady. I appreciate everything she answered all my questions. She was not upset with all my questions. She was very, very, very smart, polite, and I hope that everyone else that works there with State Farm or any other company are as good as she is. She’s very, very good, and I wish her the best and also State Farm. Thank you"
We responded:
"Thank you, Miguel! I'm really happy to hear about your positive experience with our team. It's great to know you felt comfortable and got all your questions answered. We're grateful for your support and wish you all the best. Feel free to reach out if you need anything else!"
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Ben

September 23, 2026

5  out of  5
rating by Ben
"Great service and the price is really reasonable too"
We responded:
"Thank you, Ben! I'm happy to hear that you found our service great and our pricing reasonable. We strive to provide the best for our customers. Let us know if we can help with anything else!"
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Mark Zaremskas

September 23, 2026

5  out of  5
rating by Mark Zaremskas
"I have been with Jan Steimel for well over 20 years now. Always a pleasure...Helps with everything from home, car, umbrella, investments, etc.

No pressure sales from her...I always feel she / they are working in my best interest.

I have had a few claims over the years...And they were always handled well, fair, etc.

No complaints!!!!"
We responded:
"Mark, thank you for taking the time to leave us a review! I'm really happy to hear that you've been satisfied with the service over the years and that you feel we're looking out for your best interests. It's great to know that your claims have been handled smoothly and fairly. We're grateful to have you with us for over 20 years! Let us know if we can help with anything else!"
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Gail Padfield

September 22, 2026

5  out of  5
rating by Gail Padfield
"I received many calls from Melvin and I finally answered. Boy am I glad I did. He saved me from other companies that were charging me a lot more money 💰 .
Thank you Melvin 😊 !"
We responded:
"Thank you, Gail! I'm happy to hear that Melvin was able to assist you and help you find a better deal. We always aim to provide the best service possible. Feel free to reach out if you need anything else!"
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Karen Suazo

September 21, 2026

5  out of  5
rating by Karen Suazo
"The Team is very friendly and precise in what you need for insurance. Aria was detailed and helped me to transfer needed info to new residence."
We responded:
"Karen, thank you for taking the time to leave us a review! I'm happy to hear that our team, especially Ari, was able to assist you with your insurance needs and make your transition to a new residence smooth. We appreciate your support!"
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Cody May

September 21, 2026

5  out of  5
rating by Cody May
"Allen Sperling contacted me several times over the last few years to offer insurance services and was always incredibly responsive and detail oriented. His persistence and patience was really appreciated because I needed more than just a quote, what I needed was real dedicated customer service to work through challenges with some competing major carriers that really let me down. He and the team at Jan Steimel agency really came through for us, and I like that I'm able to do business locally and not through an automated system. Allen demonstrated a great deal of professionalism and was very responsive when the time to switch came, and made the onboarding incredibly smooth for my family."
We responded:
"Cody, thank you for taking the time to leave us a review! I'm happy to hear that Allen and our team were able to provide the dedicated service you needed and that we could make the transition smooth for your family. We truly value the opportunity to work with you locally. Let us know if we can help with anything else!"
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Elian Mondragon

September 21, 2026

5  out of  5
rating by Elian Mondragon
"Muy buen servicio, gracias por brindarme toda la información necesaria, Al y Alma gracias por brindarme el apoyo hablando Español 🙏"
We responded:
"¡Gracias por tu reseña, Elian! Me alegra saber que Al y Alma pudieron ayudarte y brindarte el apoyo que necesitabas en español. Estamos aquí para asegurarnos de que tengas toda la información necesaria. ¡Estamos para servirte!"
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Joanna Watts

September 18, 2026

5  out of  5
rating by Joanna Watts
"Alma was so kind and flexible. It has been a pleasure speaking to her. Thanks for all your help, Alma! ❤️"
We responded:
"Joanna, I'm happy to hear that Alma made your experience a pleasant one. We appreciate your kind words and are here if you need anything else. So glad you're part of our office family!"
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Robbie Jones

September 17, 2026

5  out of  5
rating by Robbie Jones
"Dante Howard was absolutely amazing I called to change coverage he not only did it fast and easy he also provided me with extra coverage as a bundle package and my rates went down he was pushy like most and was very patient with me and sent me all the information to review and followed up with me and helped explain everything highly recommended."
We responded:
"Thank you, Robbie! I'm happy to hear that Dante made the process of changing your coverage smooth and beneficial. It's great that he was able to provide you with a bundle that lowered your rates while being patient and informative. We appreciate your recommendation! Let us know if we can help with anything else."
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Dwayne Davis

September 16, 2026

5  out of  5
rating by Dwayne Davis
"Received a follow up call from Molly concerning my concerns. She was extremely polite and professional. She answered my concerns and even provided a couple of suggestions going forward! Outstanding service!"
We responded:
"Dwayne, thank you for taking the time to leave us a review! I'm happy to hear that Ari was able to assist you with your discounts and provide the information you needed. We appreciate your kind words about our service. Feel free to reach out if you need anything else!"
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Vince Legut

September 15, 2026

5  out of  5
rating by Vince Legut
"Great service. Answered all my questions and the process was fast and smooth to change my auto insurance policy"
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Nancy Harmon

September 11, 2026

5  out of  5
rating by Nancy Harmon
"my experience was a good one. first time every insuring with State Farm. The agent, Melvin, was very professional and did not pressure me to switch to State Farm from USAA. Saving from State Farm for same coverage as USAA and the service I received from State Farm to discuss switch companies was very key to my decision."
We responded:
"Nancy, thank you for taking the time to leave us a review! I'm glad to hear that Melvin provided you with professional service and that you felt comfortable making the switch to State Farm. It's great to know that you're happy with the coverage and savings. We're here if you need anything else!"
Profile photo of Taniquea Brown

Taniquea Brown

September 10, 2026

5  out of  5
rating by Taniquea Brown
"I had the pleasure of speaking with Molly, she's the epitome of GREAT customer service. She's was very informative with top tier professionalism. Thanks State farm for all the wonderful services you provide, and thanks for having Molly as a part of your team. #Giveheraraise. She's exceptional."
We responded:
"Taniquea, thank you for taking the time to leave us a review! I'm so happy to hear about your positive experience. We strive to provide top-tier professionalism and are glad you found our service exceptional. We appreciate your support!"
Profile photo of Nikolai Romanov

Nikolai Romanov

September 9, 2026

5  out of  5
rating by Nikolai Romanov
"Fantastic deal"
We responded:
"Nikolai, I'm happy you found a fantastic deal with us. Let us know if we can help with anything else!"
Profile photo of Brenda Markland

Brenda Markland

September 3, 2026

5  out of  5
rating by Brenda Markland
"Amazing customer service at Jan Stimmmel’s agency. I speak often with Dante and he is amazing!!! Efficient, professional, and always provides the answers and solutions. Dante is a superstar!!!"
We responded:
"Thank you, Brenda! I'm really happy to hear about your positive experience with our office. We're always here if you need anything else!"
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Epic Travel Designs

September 2, 2026

5  out of  5
rating by Epic Travel Designs
"Absolutely seemless process and terrific rates! Jan’s office is top notch and I am super happy with how they answer questions that I don’t understand. Very patient reps and could not be happier! Thank you!!!"
We responded:
"Thank you! I'm glad to hear that you had a seamless experience and found our rates terrific. It's great to know our team could answer your questions patiently and make you happy with our service. We appreciate your support!"
Profile photo of Jack Kane

Jack Kane

August 31, 2026

5  out of  5
rating by Jack Kane
"Dan helped me out getting my auto policy and saved me a ton of money ! He was polite courteous and very knowledgeable. He got me great coverage for roughly half of what I was paying . I would recommend to friends family and anyone looking to save some money ."
We responded:
"Jack, we appreciate your recommendation! I'm happy to hear that Dan was able to assist you with your auto policy and help you save money. It's great to know you found his service knowledgeable and courteous. Thanks for choosing us!"
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tony castillo

August 26, 2026

5  out of  5
rating by tony castillo
"I want to give thanks to Luisa Correa Garzón very professional great customer service always she goes the extra mile thank you Luisa ."
We responded:
"Tony, thank you for taking the time to leave us a review! I'm glad to hear that Luisa provided you with great customer service and went the extra mile. We appreciate your feedback and support. Let us know if we can help with anything else!"
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HAYDEN WILLS

August 26, 2026

5  out of  5
rating by HAYDEN WILLS
"Jan is very attentive and pleasant. Really knowledgeable about services and offers great options. Definitely one of the best agents I have had anywhere."
We responded:
"Thank you, Hayden! I'm happy to hear that you found our services attentive and pleasant. It's great to know you feel confident in the options we provide. We're glad to have you with us. Let us know if we can help with anything else!"
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Alexis Pedroso

August 26, 2026

5  out of  5
rating by Alexis Pedroso
"Molly was cordial and knowledgeable. She made the process of transferring insurance from one vehicle to another eazy peasy. I highly recommend State Farm."
We responded:
"Thank you, Alexis! I'm happy to hear that the insurance transfer was smooth for you. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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Jose Nieves

August 19, 2026

5  out of  5
rating by Jose Nieves
"Allen was the best at finding us the best rates, thank you so much!!!"
We responded:
"Jose, thank you for taking the time to leave us a review! I'm happy to hear that Allen was able to help you find great rates. We appreciate your support!"
Profile photo of Christine Sause

Christine Sause

August 14, 2026

5  out of  5
rating by Christine Sause
"Melvin is personable, knowledgeable and kind. I recommend State Farm for your insurance needs. I'm getting great coverage and an excellent rate. Thank you....you are a "great" neighbor."
We responded:
"Hi Christine! I'm glad to hear that your interactions with Melvin have gone well. It's important to him to provide great service. Please do not hesitate to reach out to us if you have any questions or concerns. Thank you!

- Jan Steimel - State Farm Insurance Agent, Longwood, FL"